Return & Privacy Policies
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at collision.ceo@gmail.com. After contacting us and receiving a return approval, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Collision Boutique
Attn: Returns
84 Santa Fe Ave
San Francisco, CA 94102
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
BUNDLES
All bundles are final sale, but can be exchanged for a different size.
Please note, you will be responsible for the shipping charges.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- accessories, undergarments, white items
For defective or damaged products, please contact us at the customer services number below to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
collision.ceo@gmail.com
PRIVACY POLICY